Last updated: 9 October 2026
Terms & Conditions
Introduction
These Terms & Conditions outline how Pets Forever Cremation provides services and how you, as a client, may use our website and offerings. By engaging our services or accessing our website, you agree to the terms described here.
Our Services
Pets Forever Cremation provides pet cremation and memorial services across South East Queensland. All services are carried out with dignity, care, and respect for pets and families. Availability of services may vary depending on location and circumstances, but we will always communicate clearly and honestly with you.
Service Arrangements
When you submit a booking request, either online or over the phone, we will confirm the details with you directly before proceeding. Service times, collection, and return of ashes will be arranged with care and transparency.
Pricing and Payment
Service and product pricing will be confirmed at the time of booking. Payment is required as outlined during your arrangement process. We strive to make all pricing clear and fair, with no hidden fees.
Website Use
Our website is intended to provide information and a means of communication. While we aim to ensure all information is accurate, we cannot guarantee that all details (such as pricing or product availability) are always up to date. We reserve the right to update content, services, and pricing without notice.
Limitation of Liability
While every effort is made to provide services with care and accuracy, Pets Forever Cremation is not liable for:
Unforeseen delays outside of our control (e.g., weather, traffic conditions)
Errors on our website or third-party websites linked from ours
Circumstances where information provided to us by a client is inaccurate
Intellectual Property
All content on our website, including text, images, and branding, belongs to Pets Forever Cremation and may not be reproduced without permission.
Governing Law
These Terms & Conditions are governed by the laws of Queensland, Australia. Any disputes arising will be handled under Queensland jurisdiction.
Contact Us
If you have questions about these Terms & Conditions, please contact us:
Phone: 0433 031 015