Pets Forever - Our Story

Pets Forever Cremation was founded on a simple belief, pets are family, and they deserve to be honoured with the same dignity and love we would give any loved one.

We saw how difficult it was for families to find compassionate care when facing the loss of a pet, and we knew there was a gentler way to help.

From the Sunshine Coast to Brisbane, Ipswich, Logan and the Gold Coast, we have built a service that is both professional and deeply personal. Our story is one of compassion, humility and a commitment to being there when families need us most.

A little bit about us....

Pets Forever was created with one purpose: to help families honor and remember the pets who have given them unconditional love. We understand that pets are family, and saying goodbye is never easy. As a small, family-owned and operated Australian business, we take great pride in providing gentle, respectful, and dignified cremation services, offering care and reassurance during a difficult time.

We are proud to offer a thoughtfully curated range of memorial products, many of which are sourced from small, family-owned companies that share our values of craftsmanship, compassion, and integrity. Whenever possible, we choose sustainable and environmentally responsible options, because honoring a beloved pet should also reflect respect for the world they lived in. Every pet entrusted to our care — and every keepsake we provide, is treated with the dignity, love, and respect their memory deserves.

Our Mission

Our mission at Pets Forever Cremations is to provide compassionate, respectful and transparent aftercare for beloved pets, supporting families through one of the most difficult moments of pet ownership. We are committed to treating every animal with dignity and care, offering personalised cremation services and meaningful memorial options that honour the life and bond shared. Above all, we strive to bring comfort, reassurance and peace of mind to every family we serve, ensuring no one feels rushed, unheard or alone during their time of loss.

Dignified care for every pet, no matter their size or species

Dignified care for every pet, no matter their size or species

Dignified care for every pet, no matter their size or species

Honest, transparent guidance to families at every step

Honest, transparent guidance to families at every step

Honest, transparent guidance to families at every step

A compassionate service that goes beyond cremation, supporting families through grief

A compassionate service that goes beyond cremation, supporting families through grief

A compassionate service that goes beyond cremation, supporting families through grief

A trusted presence in local communities across South East Queensland

A trusted presence in local communities across South East Queensland

A trusted presence in local communities across South East Queensland

Our Values

At Pets Forever Cremations, our values guide how we care for your pet and how we support your family. During a time of loss, we believe families deserve compassion, honesty and gentle reassurance, not rushed or impersonal service.

These principles shape everything we do.

At Pets Forever Cremations, our values guide how we care for your pet and how we support your family. During a time of loss, we believe families deserve compassion, honesty and gentle reassurance, not rushed or impersonal service.

These principles shape everything we do.

At Pets Forever Cremations, our values guide how we care for your pet and how we support your family. During a time of loss, we believe families deserve compassion, honesty and gentle reassurance, not rushed or impersonal service.

These principles shape everything we do.

Compassion First

We approach every family with kindness, patience and empathy, offering calm, supportive care during a deeply emotional time.

Compassion First

We approach every family with kindness, patience and empathy, offering calm, supportive care during a deeply emotional time.

Compassion First

We approach every family with kindness, patience and empathy, offering calm, supportive care during a deeply emotional time.

Dignity & Respect

Every pet is treated with gentleness and honour, from collection through to cremation and the return of ashes.

Dignity & Respect

Every pet is treated with gentleness and honour, from collection through to cremation and the return of ashes.

Dignity & Respect

Every pet is treated with gentleness and honour, from collection through to cremation and the return of ashes.

Honesty & Transparency

We clearly explain our process and services, so you always know what to expect and can feel confident in our care.

Honesty & Transparency

We clearly explain our process and services, so you always know what to expect and can feel confident in our care.

Honesty & Transparency

We clearly explain our process and services, so you always know what to expect and can feel confident in our care.

Personal, Local Care

As a locally owned service, we provide a personal, thoughtful approach and treat every family like part of our community.

Personal, Local Care

As a locally owned service, we provide a personal, thoughtful approach and treat every family like part of our community.

Personal, Local Care

As a locally owned service, we provide a personal, thoughtful approach and treat every family like part of our community.

Building Trust With Every Family

Trust matters deeply when you are placing your beloved pet into someone else’s care. At Pets Forever Cremations, we never take that responsibility lightly.

From your first phone call to the moment your pet’s ashes are returned to you, our focus is on providing reassurance, clarity and gentle support. We take the time to explain our process, answer your questions honestly and make sure you always know what to expect. Each pet is individually identified and cared for throughout every stage, so you can have complete confidence that your pet is treated with dignity and respect.

We believe trust is built through consistency, transparency and genuine care. That is why we never rush families, never treat pets as numbers, and never cut corners. Our reputation is built on doing the right thing, even when no one is watching.

A Commitment That Never Changes

As Pets Forever Cremations continues to grow, one thing will always remain the same: our commitment to caring for every pet with dignity, gentleness and genuine respect. We are dedicated to continually improving our services and finding better ways to support families during an incredibly difficult time, while never losing the personal, compassionate approach that defines who we are.

No matter how much we grow, every pet will always be treated as an individual, and every family will always be met with patience, honesty and heartfelt care. Our promise is simple — to remain a trusted local service that families can rely on when they need comfort, reassurance and peace of mind the most.

A Commitment That Never Changes

As Pets Forever Cremations continues to grow, one thing will always remain the same: our commitment to caring for every pet with dignity, gentleness and genuine respect. We are dedicated to continually improving our services and finding better ways to support families during an incredibly difficult time, while never losing the personal, compassionate approach that defines who we are.

No matter how much we grow, every pet will always be treated as an individual, and every family will always be met with patience, honesty and heartfelt care. Our promise is simple — to remain a trusted local service that families can rely on when they need comfort, reassurance and peace of mind the most.

A Commitment That Never Changes

As Pets Forever Cremations continues to grow, one thing will always remain the same: our commitment to caring for every pet with dignity, gentleness and genuine respect. We are dedicated to continually improving our services and finding better ways to support families during an incredibly difficult time, while never losing the personal, compassionate approach that defines who we are.

No matter how much we grow, every pet will always be treated as an individual, and every family will always be met with patience, honesty and heartfelt care. Our promise is simple — to remain a trusted local service that families can rely on when they need comfort, reassurance and peace of mind the most.