Frequently Asked Questions
Compassionate Answers for Families
When you’re faced with the loss of a pet, questions are natural. At Pets Forever Cremation, we want families to feel supported, informed and reassured. Here are some of the most common questions we receive, answered with honesty and care.
Compassionate Answers for Families
When you’re faced with the loss of a pet, questions are natural. At Pets Forever Cremation, we want families to feel supported, informed and reassured. Here are some of the most common questions we receive, answered with honesty and care.
Compassionate Answers for Families
When you’re faced with the loss of a pet, questions are natural. At Pets Forever Cremation, we want families to feel supported, informed and reassured. Here are some of the most common questions we receive, answered with honesty and care.
Understanding the Cremation Process
Understanding the Cremation Process
Understanding the Cremation Process
We collect your pet with dignity and care. A private cremation is then performed, ensuring your pet is cremated individually. Their ashes are carefully placed into your chosen urn, keepsake or memorial piece before being returned to you.
Yes. We specialise in private cremation to give families peace of mind knowing their pet’s ashes are returned to them alone.
In most cases, ashes are returned to families within 10 business days. Our team will guide you through the timeline and keep you informed at every step.
We collect your pet with dignity and care. A private cremation is then performed, ensuring your pet is cremated individually. Their ashes are carefully placed into your chosen urn, keepsake or memorial piece before being returned to you.
Yes. We specialise in private cremation to give families peace of mind knowing their pet’s ashes are returned to them alone.
In most cases, ashes are returned to families within 10 business days. Our team will guide you through the timeline and keep you informed at every step.
We collect your pet with dignity and care. A private cremation is then performed, ensuring your pet is cremated individually. Their ashes are carefully placed into your chosen urn, keepsake or memorial piece before being returned to you.
Yes. We specialise in private cremation to give families peace of mind knowing their pet’s ashes are returned to them alone.
In most cases, ashes are returned to families within 10 business days. Our team will guide you through the timeline and keep you informed at every step.
Services and Options
Services and Options
Services and Options
We provide cremation services for dogs, cats, birds, reptiles, small animals such as guinea pigs and rabbits, large animals including miniature ponies and goats, and even fish.
Yes. Families may choose from a range of urns, memorial photo moulds, biodegradable options and cremation jewellery.
We provide a choice of cremation packages designed to meet different needs and preferences. Each package includes respectful care and options for memorialisation.
We provide cremation services for dogs, cats, birds, reptiles, small animals such as guinea pigs and rabbits, large animals including miniature ponies and goats, and even fish.
Yes. Families may choose from a range of urns, memorial photo moulds, biodegradable options and cremation jewellery.
We provide a choice of cremation packages designed to meet different needs and preferences. Each package includes respectful care and options for memorialisation.
We provide cremation services for dogs, cats, birds, reptiles, small animals such as guinea pigs and rabbits, large animals including miniature ponies and goats, and even fish.
Yes. Families may choose from a range of urns, memorial photo moulds, biodegradable options and cremation jewellery.
We provide a choice of cremation packages designed to meet different needs and preferences. Each package includes respectful care and options for memorialisation.
Availability and Support
Availability and Support
Availability and Support
Yes. Pets Forever Cremation operates a 24-hour emergency service. Whenever loss occurs, our team is ready to assist.
We care for families across the Sunshine Coast, Brisbane, Moreton Bay, Ipswich, Logan, Redland City and the Gold Coast.
Yes. We can arrange collection from your home or directly from your veterinary clinic, whichever you prefer.
Yes. Pets Forever Cremation operates a 24-hour emergency service. Whenever loss occurs, our team is ready to assist.
We care for families across the Sunshine Coast, Brisbane, Moreton Bay, Ipswich, Logan, Redland City and the Gold Coast.
Yes. We can arrange collection from your home or directly from your veterinary clinic, whichever you prefer.
Yes. Pets Forever Cremation operates a 24-hour emergency service. Whenever loss occurs, our team is ready to assist.
We care for families across the Sunshine Coast, Brisbane, Moreton Bay, Ipswich, Logan, Redland City and the Gold Coast.
Yes. We can arrange collection from your home or directly from your veterinary clinic, whichever you prefer.
Costs and Transparency
Costs and Transparency
Costs and Transparency
Costs vary depending on the package chosen, but we believe in being transparent and affordable. We provide clear pricing so families can make informed decisions.
No. At Pets Forever Cremations, all of our pricing is transparent and upfront. The price you are quoted is the price you can expect to pay, with no hidden costs or unexpected charges added later. In some cases, an additional fee may apply for collections outside our standard service areas. If this is relevant to your booking, we will clearly explain the cost to you in advance before any arrangements are confirmed. Our priority is to give you complete peace of mind during a difficult time, which is why we are always open, honest and clear about pricing — so there are no surprises.
Costs vary depending on the package chosen, but we believe in being transparent and affordable. We provide clear pricing so families can make informed decisions.
No. At Pets Forever Cremations, all of our pricing is transparent and upfront. The price you are quoted is the price you can expect to pay, with no hidden costs or unexpected charges added later. In some cases, an additional fee may apply for collections outside our standard service areas. If this is relevant to your booking, we will clearly explain the cost to you in advance before any arrangements are confirmed. Our priority is to give you complete peace of mind during a difficult time, which is why we are always open, honest and clear about pricing — so there are no surprises.
Costs vary depending on the package chosen, but we believe in being transparent and affordable. We provide clear pricing so families can make informed decisions.
No. At Pets Forever Cremations, all of our pricing is transparent and upfront. The price you are quoted is the price you can expect to pay, with no hidden costs or unexpected charges added later. In some cases, an additional fee may apply for collections outside our standard service areas. If this is relevant to your booking, we will clearly explain the cost to you in advance before any arrangements are confirmed. Our priority is to give you complete peace of mind during a difficult time, which is why we are always open, honest and clear about pricing — so there are no surprises.
Memorials and Keepsakes
Memorials and Keepsakes
Memorials and Keepsakes
Families can choose from urns, jewellery, paw prints, photo moulds and other memorial pieces to remember their pets.
Yes. Many of our urns and jewellery items can be personalised to reflect your pet’s memory in a special way.
Families can choose from urns, jewellery, paw prints, photo moulds and other memorial pieces to remember their pets.
Yes. Many of our urns and jewellery items can be personalised to reflect your pet’s memory in a special way.
Families can choose from urns, jewellery, paw prints, photo moulds and other memorial pieces to remember their pets.
Yes. Many of our urns and jewellery items can be personalised to reflect your pet’s memory in a special way.