Send a Request

Please Complete The Form

Once you send through your request, our caring team will:

Contact you promptly to confirm details

Answer any questions you may have

Provide guidance on cremation options and memorial keepsakes

Arrange everything with respect and care so you can focus on your family

*Please note After-hours care (after 5pm or weekends & public holidays) may incur an additional fee. Post-mortem travel fees may apply for collections outside our standard service area. Please enquire for more information.

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Memorial keepsakes from our package range. Inclusions vary by package.

Supporting you through the process

Arranging a farewell can feel overwhelming, particularly when you are unsure what to do next. You do not need to work through every detail on your own. Our team will listen to your wishes, explain the options and help you make arrangements with care.

After receiving your form, we will contact you to confirm the details and discuss your pet’s needs. We can talk through package inclusions, collection from your home or veterinary clinic, and ashes-return or memorial options where they are included in your chosen package.

• 24-hour assistance: if you need immediate help, call our team rather than waiting for a form response.

• Clear guidance: ask us about cremation options, package pricing and what happens next.

• Collection support: discuss arrangements for collection from your home or veterinary clinic.

• Personal choices: we can explain ashes-return options, urns and keepsakes to help you choose what feels right.

Call for emergency support · 0433 031 015

After-hours and collection travel fees may apply. Please ask our team to confirm the arrangements and total cost.

View packages and pricing

Start with our best-selling Velvet Rest package, or compare the other options below. Each package has its own inclusions and pricing by pet weight, so you can choose a farewell that suits your family.